Job Description
Title: Access Interviewer
Department: Osborn Family Health Center
Job Summary: The Access Interviewer is responsible for all check-in and check-out activities at the front desk. Appropriately and professionally assisting patients during the scheduling and confirmation of appointments; intake of information; insurance verification; referrals generation; and follow up, handle all physician scheduling and dictation when necessary. The Access Interviewer is responsible for maintaining the inventories for the practice under the direction and guidance of the Practice Manager.
Summary of Accountabilities:
Minimum Certifications, Registry and/or Licenses Required: NA
Minimum Degree Required and Experience Required:
High school diploma or GED equivalent required; minimum three years experience as a Medical Receptionist/Medical Assistant preferred.
Skill Requirements:
Skill in establishing and maintaining effective working relationships with other employees, patients, hospital departments, organizations and the public. Strong inter-personal and communication skills. Familiarity with ICD10 and CPT coding preferred. Good command of the English language both orally and written. Ability to perform diversified duties with a high degree of accuracy.
Physical Requirements:
Ability to see and hear within normal limits with or without use of corrective devices
Motor dexterity of hands and fingers.
Ability to utilize proper body mechanics
Ability to lift at least 50 pounds (without assistance)
Ability to frequently bend, lift, move and pull. Ability to stand and walk for long periods of time
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