Avaya Network Engineer Job at The Brixton Group, Chicago, IL

aENnZVJWNU9wSDh4cFk1RjkydlJHb1lFVXc9PQ==
  • The Brixton Group
  • Chicago, IL

Job Description

Duration: 9+ months Compensation: $55-65/hr Location: 100% REMOTE Responsibilities: Monitor assigned telecommunication systems to identify necessary upgrades and enhancements while implementing upgrades and patching telephony by conferring with vendors, developing, testing, evaluating, and installing enhancements. Identify and lead vulnerability remediations. Develop test and implementation procedures for call center changes and new builds. Stay abreast of the latest best practices by participating in educational opportunities through publications, networking, and professional organizations. Provide guidance, training, and mentorship to other employees through leadership and firsthand experience. Provide system support, including on-call rotation, troubleshoot, and resolve complex system issues. Requirements: 3 years of experience with the following Telephony Platforms: Verint - Call Recording and Workforce Management Avaya (CMS, Communications Manager, Experience Portal, Contact Center Elite) Mindful - Callbacks Application CTI Integration (nice to have) Contact Center Product Knowledge of other platforms (Genesys Cloud, Zoom Contact Center) Familiarity with Microsoft and Linux system administration. Strong troubleshooting and debugging skills. Outstanding communication skills. Seniority level Entry level Employment type Contract Job function Information Technology #J-18808-Ljbffr The Brixton Group

Job Tags

Contract work, Remote job,

Similar Jobs

Stefanini, Inc

Podiatrist Job at Stefanini, Inc

Job DetailsPodiatrist Brainerd, MNPosted: 9/10/2025OverviewWe are looking for a Podiatrist to join our SNF Clinical Provider division at Preferred Podiatry Group. If you are seeking a company focused on being the best in the industry, enjoy challenges, and want... 

Red Shift

Order Selector Job at Red Shift

 ...opening for an Order Selector in the Albany, NY area. This is a temp-to-hire position which is bus line accessible and offers the...  ...Recruiting Temporary Solutions is the region's premier recruiting agency with over 100 years of combined experience in the recruiting... 

Walt Disney World Resort

Project Scheduler-Construction (Project Hire) Job at Walt Disney World Resort

 ...Buena Vista Construction Company (BVCC) is a business entity within Walt Disney World that provides Construction Management and General Contracting expertise to support facility, show and ride enhancements, and refurbishments. The Project Scheduler is responsible for... 

Zifty

Catering Delivery Driver Job at Zifty

Catering Delivery Drivers Needed! Earn an average of $36 per delivery!Deliveries begin on October 27th! Catering deliveries will be completed within 10 miles of Springfield.Live, dedicated driver support is available to help when you need it, via chat or phoneChoose... 

The Permanente Medical Group, Inc.

Pediatric Surgeon Job at The Permanente Medical Group, Inc.

 ...Central California and an 80-year tradition of providing quality medical care. We currently have the following opportunities: PEDIATRIC SURGERY OPPORTUNITY Openings in Northern & Central California ~ Surgery - Pediatric: Oakland Full-time annual salary...