Job Description

As a Business Analyst, you blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. We are deeply committed to improving the value delivered to our customers. You will work closely with a Product Owner (Squad Leader) and technology teams to create, prioritize, and maintain product backlog, as well as translate business requirements to technical resources to focus the team on delivering business solutions with the highest customer value. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and date driven environment!
The Team
The Business Analyst (BA) is part of the Fidelity Health Business Analyst Chapter (team), which supports product development across multiple health care domains. The BA works on a multi-functional Agile scrum team (squad), partnering with technology and business customers to develop and implement product and service features in health care applications from inception to delivery. These squads will continue to bring new Healthcare capabilities to many of our core platforms!
We currently have five open positions for Business Analysts, each requiring a diverse skill set. These roles cover various requirements, including expertise in the healthcare domain, proficiency in data analysis, and essential skills in core software product development.
The Expertise You Have
Bachelor’s degree required
5+ years software Development Business Analyst experience, ideally working in an Agile Scrum environment, with demonstrable ability to work across multiple multi-functional teams or Masters degree in related filed with solid software product development skills.
Solid understanding industry experience in health care and/or benefits administration and/or product development preferred.
Shown expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation.
Solid grasp of the architecture and deployment needed to support web development
Interact closely with Subject Matter Experts and stakeholders across Fidelity Health Benefits domain to elicit Product requirements and support post production support
Work with UXD teams to support prototyping
Skilled in MS Word, Excel, PowerPoint, Visio; Experience with JIRA or similar agile backlog management and testing tool
Certified Business Analysis Professional® (CBAP®) certification or Certified Scrum Product Owner certification is a plus
The Skills You Bring
Skilled at translating business vision into defined and prioritized user stories for team’s backlog
Ability to understand complex customer needs, translate them into user stories with concrete acceptance criteria, and drive solution formulation with a multi-functional team
Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features
Look for opportunities to innovate and take thoughtful risks to get work done better and faster
Excellent listening, communication (verbal and written), and presentation skills
You effectively and regularly lead, facilitate, and drive individuals and group meetings to common goals
You are highly organized and have a strong ability to prioritize and work under tight deadlines
Skilled at building relationships, fostering strong teams, and influencing others
You are a self-motivated, great teammate with the ability to plan and complete work independently, and partner effectively to handle dependencies
Strong desire to learn and develop additional skills and expertise over time, as well as drive process improvement
You have excellent business judgement and maintain confidentiality of all data
Providing consulting, support, and guidance to leadership, squad members, and other relevant partners to influence culture and behaviors
The Value You Deliver
Working in a Scrum Agile environment to deliver software products
Leading and conducting business analyses to formulate and make recommendations
Identifying and defining solutions to business problems, through creation and documentation of systems and process specifications
Creating, documenting, and leading scrum team backlog (writing user stories / acceptance criteria, supporting prioritization, running refinement sessions, etc.)
Collaborate closely with business partners, development teams, external vendors, and QA on plans, project management, requirements, design, testing, and implementation of solutions throughout the development lifecycle
Supporting deployment, business readiness, and solution enablement, e.g., defining and documenting enablement tasks, supporting user procedure documentation, creation and delivery of solution training to internal teams, and communication
Prioritize multiple initiatives and business analysis tasks at the same time

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