Job Description

Requisition No: 848410 

Agency: Financial Services

Working Title: GOVERNMENT OPERATIONS CONSULTANT III - 43001095

 Pay Plan: Career Service

Position Number: 43001095 

Salary: $49,584.72 

Posting Closing Date: 03/21/2025 

Total Compensation Estimator 

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

DIVISION: CRIMINAL INVESTIGATIONS DIVISION

BUREAU: OPERATIONAL SUPPORT SERVICES SECTION

CITY: TALLAHASSEE

COUNTY: LEON

T he  Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. With this broad responsibility, the division investigates a wide range of fraudulent and criminal acts including:

• Insurance Fraud Investigations
• Workers’ Compensation Fraud Investigations
• Fire, Arson, and Explosives Investigations
• Theft/Misuse of State Funds
• Fire and Explosives Sample Analysis
• Public Assistance Fraud

Mission Statement

Serving and safeguarding the public and businesses operating in the State of Florida against acts of fraud, arson, and the misuse of state funds.

Available links to the Agency and Division:

SPECIAL NOTES:

TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION ONLINE IN PEOPLE FIRST  AND EMAIL IN A SUPPLEMENTAL APPLICATION TO THE EMAIL ADDRESS BELOW. THE SUPPLEMENTAL APPLICATION CAN BE FOUND AT:

Email Address: [email protected]

Job Line Phone number: (850) 413-4063

This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position.

Requirements:

• High School Diploma or its' equivalent.

• Law Enforcement background investigative experience.
• One (1) year of professional related work experience.
• Knowledge of Microsoft Office Suite, to include Word, Excel, and Outlook, and the ability and skills to effectively use this software.

Preferences:

• CJSTC Background Course.
• Experience with Law Enforcement Agency.
• Experience with reviewing fingerprinting results.
• Experience in personnel/human resources.
• Experience conducting interviews and/or evaluating interviews.
• Experience conducting reference checks.

Special consideration may be given to eligible candidates who have bilingual verbal & written skills that meet a critical need of the agency’s mission.

This position requires a security background check which includes a financial credit report, and fingerprinting.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

WHAT IS THE SELECTION PROCESS?

Selection is a  three-to-six-month process that consists of the following:

• Completed State of Florida Employment Application
• Completed Department of Financial Services, Criminal Investigations Division Supplemental Application
• Interview
• Fingerprinting
• Background Investigation
• Financial credit report

Our Salary & Benefits

The starting salary for this position is $49,584.72.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Benefits include: 

• Paid holidays, vacation and one personal holiday
• Ability to earn up to 104 hours of paid annual leave as a new employee
• Ability to earn up to 104 hours of paid sick leave annually
• Pension and investment retirement plan options ( MyFRS )
• Flexible Spending Accounts, Health Savings Accounts
• Tax deferred medical and childcare reimbursement accounts
• State of Florida Tuition Waiver Program (must be accepted by a Florida colleges/universities)
• Public Service Student Forgiveness Program (PSLF) - (Eligibility required)   
• Career training opportunities
• $25,000.00 in automatic life insurance coverage
• Affordable health insurance options starting as low as $30.00 per month
• Multiple supplemental insurance options including: dental, vision, disability and more

For a more complete list of benefits, visit  .

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge and ability to perform basic arithmetical calculations.
• Knowledge of administrative principles and practices.
• Knowledge of basic filing practices.
• Knowledge of basic management principles and practices.
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.
• Knowledge of structure and content of English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of communicating effectively with others in writing as indicated by the needs of the audience.
• Knowledge of Microsoft Office Suite, to include Word, Excel, and Outlook, and the ability and skills to effectively use this software.
• Knowledge of policies and practices involved in personnel/human resource functions.
• Knowledge of principles and techniques of effective verbal and written communication.
• Ability to work independently.
• Ability to communicate effectively verbally and in writing.
• Ability to compile and analyze data.
• Ability to conduct fact finding research.
• Ability to establish and maintain effective working relationships with others.
• Ability to organize files and other records.
• Ability to plan, organize, and coordinate work assignments.
• Ability to research, collect, evaluate, and analyze data to present in written report format.
• Ability to type letters, memoranda, and other standard business forms in correct format.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to utilize problem solving techniques.

BRIEF DESCRIPTION OF DUTIES :

If applicable, (Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts.)

The Government Operations Consultant III reports directly to the Operational Support Services Section, Office of Administration, Senior Management Analyst Supervisor. This is a high-level administrative position which requires the ability to work independently to ensure all functions of the Division's Employment Process are performing efficiently and effectively with minimum supervision. This position is responsible for the testing and the background process as it relates to the Division's employment process. This position will assign employment background investigations to background investigators, ensure investigations are completed timely and accurately and will coordinate the presentation and selection of candidates with Division command staff.

Employment (Background)

• Responsible for second level review of applicants to ensure compliance with agency policies and selection protocols.
• Facilitate Physical Ability Test (PAT) to include scheduling statewide facilities and scheduling instructors and providing everyone with the necessary information.
• Schedules and provides the applicants with the necessary information to participate in the PAT.
• Facilitates the Interview Review Panel to include scheduling facilities, scheduling applicants, and coordinating interview panel schedules and sending and reviewing the documentation of the oral and written interview from the interview panel members. Participates in Interview panel if necessary.
• Evaluates and scores the interview panels documentation.
• Responsibility for independently scheduling and receiving and payment for psychological assessments, drug screening, medical exams and coordinating and assigning the background investigation.
• Prepares background and conditional job offer correspondence to selected applicants.
• Receives all fingerprinting results for the Division to include applicants and employees.
• Responds and maintains the audit process with Auditors Generals Office for the records. Responsible for all Access Review request to FDLE for applicants, current employees, and contract vendors. (For DFS HR Audits)
• Assists with updating and disseminating the Division's Vacancy Report. Ensures open communication with the Division’s Human Resource Liaison for accurately documenting vacancies and weekly vacancies meetings.
• Updates the Division’s employee database for all employees within the Division: emergency contacts, personal information, employment information, employee DL checks, education, and law enforcement certificate information. (New hire profile creation)
• Analyze and prepare records and reports; and attend meetings, seminars, and training programs as required. Responsible for special projects assigned by OSS or the Director’s Office.
• Analyze and review documentation when individuals separate from agency then notify Florida Department of Law Enforcement (FDLE).

Supervisory

• Supervise OPS Background Investigators.
• Assigns workload to background investigators to assure equal distribution of background case load.
• Consults with background investigators and management regarding issues during the background process.
• Reviews and prepares all documentation submitted by the background investigator to ensure compliance with established policies and procedures for review by the OSS command staff.

Automated Training Management System (ATMS)

• Serves as the liaison with the Florida Department of Law Enforcement, Criminal Justice Professionalism Division.
• Interprets and applies Florida Statute 943 and Florida Administrative Code 11B in order to create, update, and maintain all sworn employee’s Criminal Justice Standards & Training Commission (CJSTC) files, including reviewing and submitting all required CJSTC documents to the Commission on behalf of the Division though the Automated Training Management System (ATMS).
• Audits all new hire ATMS profiles and determines if mandatory retraining is required.
• Ensures employees FDLE certification is complete and if they need any mandatory retraining, to include determining what courses meet the requirements of FDLE for the individual's course needs and submits requests to the FDLE.
• Updates ATMS with employment, educational certifications, and separations.
• Updates salary incentive courses.

Delivery of Training and Development Programs

• Research, design, develops and delivers/conduct the following using a variety of interactive educational principals and creative instructional design methodologies and tools for adult learners:
• New Employee Orientation as it relates to Employment Processes.
• Annually Interview Board Training, and any updates to Interview Board Panel members as needed throughout the year. This is to include coordination and scheduling of trainers for meeting meetings as necessary to ensure Interview Board Panel complies annually, including training.
• Coordinate, prepare and facilitate the Criminal Justice Standards & Training Commission (CJSTC) Background Investigator Course in collaboration with FDLE.

Reports

• Complete and submit the annual Criminal Justice Standards & Training Commission (CJSTC) report to FDLE.
• Complete Uniform Allowance Report.

Other Duties

• Other duties as provided by Supervisor.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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