Job Description

**Employer Industry: Healthcare Services** Why consider this job opportunity:

• Starting pay of $18.50 per hour
• Opportunities for career advancement and growth within the organization
• All necessary equipment provided and shipped to your home
• Medical, dental, and vision insurance, paid time off, and 401k match
• Highly structured work environment that builds customer service skills
• 40-hour work week with potential for overtime

What to Expect (Job Responsibilities):

• Answer incoming calls or emails from members, pharmacies, and doctor's offices regarding medication and benefits
• Investigate and resolve member inquiries promptly or escalate to the appropriate team member
• Adhere to and reinforce standard operating procedures and training guidelines specific to HIPAA
• Participate in a 6 to 8 week training class
• Perform additional duties as assigned

What is Required (Qualifications):

• High School Diploma or GED is required
• Minimum of 1 year of customer service experience
• Must be eligible to work in the United States without the need for work visa or residency sponsorship
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Strong communication skills with a focus on professionalism and empathy

How to Stand Out (Preferred Qualifications):

• Previous call center experience
• Experience in a call center within the healthcare industry
• Work from home (remote) experience
• Fluency in Spanish

#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #HealthcareCareers We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr Prime Therapeutics

Job Tags

Remote job, Hourly pay, Seasonal work, Immediate start, Work from home, Visa sponsorship, Work visa, Flexible hours,

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