Job Description

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role Perform meter reading and various duties related to discontinuance of service.Key Accountabilities

• Read water meters, using all necessary equipment and tools such as remote reading devices and pumps, and advise appropriate personnel of any maintenance required for same, or assist in those tasks.
• Locate and operate service stops using all necessary equipment and tools such as service box locators, and advise appropriate personnel of any maintenance required for same, or assist in those tasks.
• Investigate possible errors and unpostable readings, or assist in those tasks.
• Transport employees to and from assigned locations.
• Perform mail route duties.
• Legibly and accurately fill out meter reading sheets, time sheets, vehicle reports and other required paperwork.
• Follow all prescribed billing and collection procedures and schedules.
• Report hazards and irregularities on customer property.
• Know the names and uses of, and operate and maintain, all tools, equipment and materials used in the department.
• Drive company automobiles, trucks and other mobile equipment used in the department, advise supervisor of any maintenance required for same.
• Know the location of meter vaults and meters to be able to efficiently perform work assignments.
• Know the location of company facilities and be familiar with the service area to be able to efficiently perform work assignments.
• Assist other employees as directed.
• Instruct and train other employees as directed.
• Perform other duties as may from time to time be assigned. Experience/Education
• High School graduate or equivalentWork Environment
• Work is performed under all weather conditions and the hazardous footing conditions that develop which requires even weight distribution.
• Exposure to dust, fumes and gases, and marked changes in temperature and humidity. CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates

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