Performs a variety of patient services such as: Phlebotomy, EKG (as site location requires), DNA collections (as site location requires), and specimen collections on a routine and STAT basis. Performs a wide variety of test ordering and clerical duties as required. Performs specimen processing to include: accessioning of orders, processing of clinical specimens in preparation for departing to HNL processing facility. Projects a positive image of LVHN, with a focus on patient care and customer relations. May perform venipunctures, capillary, POCT, EKG, PKU, DUI, Drug Screen and DNA collections, for all age groups, as required by site location. Positively identifies each patient prior to collection of specimens, using defined laboratory protocol. Accurately labels all specimens collected for testing. Processes, prepares and stores all specimens for transport, in accordance with laboratory handbook and departmental SOP requirement. Clarifies orders and pre-analytical test requirements when required. Reviews tests already requisitioned for accuracy, prior to processing and releasing for transport, while logging courier calls and contacts courier for specimen pick ups, as needed. Ability to handle a heavy workload, while potentially working alone or extended hours, as necessary, and having the ability to multitask, prioritize and keep organized. Performs LIS data entry and HIS data entry for all blood and body fluids. Obtains blood and body fluid specimens from hospital, outpatient drawing areas and emergency rooms, according to written policies. Utilizes all appropriate programs, systems, applications and assigned laboratory equipment. Responds to customer and client inquiries/questions for information regarding specimen requirements, testing schedules, hospital and departmental operations. Minimum qualifications include High School Diploma/GED, proficient computer skills, excellent written and verbal communication skills, knowledge of blood drawing techniques and collection regulations, coursework or experience in medical terminology, good interpersonal skills, knowledge of safety guidelines and PPE use, and successful completion of training within 90 days. Preferred qualifications include Technical School Diploma, completion of an approved phlebotomy training course or 1-year previous work experience as a phlebotomist, and relevant certifications (CPT or PBT) in the State of Pennsylvania. Physical demands include lifting and carrying 40-50 lbs, frequent standing/walking, and other patient care activities as required. The position is onsite at Lehigh Valley Hospital- Cedar Crest with a day shift schedule Monday-Friday 0300-0700.
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