Phone Representative Job at Talentoma, Jacksonville, FL

aHk4UlRGOUlvSFl4cFlsSi9XelNISVlBVnc9PQ==
  • Talentoma
  • Jacksonville, FL

Job Description

Job Description

Job Title: Remote Phone Support Representative

Monthly Pay: $2,800 – $4,200

Summary:

We’re looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you’ll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You’ll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you.

Job Responsibilities:

  • Answer incoming calls from customers in a professional, helpful manner.
  • Listen to customer concerns and provide clear, accurate answers.
  • Guide callers through simple troubleshooting or next steps when needed.
  • Record key details and conversation notes accurately in our systems.
  • Follow company scripts and procedures to ensure smooth call handling.
  • Maintain a calm and positive tone, even when addressing basic concerns.
  • Stay connected with your remote team through chats and scheduled check-ins.

Qualifications:

  • Strong listening skills and clear verbal communication are essential.
  • Comfortable working in a customer-focused, phone-based role.
  • Ability to navigate computer tools and digital call systems during conversations.
  • Dependable internet connection and a distraction-free home workspace.
  • Positive, solution-focused attitude and willingness to learn.
  • No prior call center experience required—comprehensive paid training provided.
  • Previous experience in customer service, hospitality, or retail is helpful but not necessary.

Perks & Benefits:

  • 100% remote—work from home from anywhere in the U.S.
  • Competitive monthly pay: $2,800 – $4,200.
  • Paid training provided from day one.
  • Flexible schedule options including weekends and evenings.
  • Supportive, team-focused work culture.
  • Advancement opportunities in customer service or supervisory roles.

Job Tags

Remote work, Work from home, Flexible hours,

Similar Jobs

Gencor Ind

Facilities Manager Job at Gencor Ind

 ...Job Description Facilities Manager Industrial manufacturer is seeking a well-qualified professional who brings a solid mix of equipment maintenance and project management skills. Will oversee all aspects of building and manufacturing shop floor readiness. Focus... 

Confidential

Chief People Officer Job at Confidential

 ...Chief People Officer About the Company Innovative mobile application for personalized financial services Industry Financial Services Type Privately Held, VC-backed Founded 2011 Employees 501-1000 Funding $200+ million Categories Technology... 

The Bachrach Group

Residential Aide Job at The Bachrach Group

 ...Job Description Job Description Location- Brooklyn, NY Shift- Overnight Shift/Evening Shift Pay Rate- $16.50/hr Position Description : Monitor and control access to building's entrance. Create client ID cards. Primary point of contact for EMS and... 

Ahtna

Armed Security Guard - Charleston - APSI (Charleston) Job at Ahtna

 ...Armed Security Guard Security Guard is able to perform a variety of fixed-post, mobile, or foot patrols while maintaining situational awareness...  ..., days as scheduled to meet the requirements of the contract (Night and weekend work required.) Qualifications: Education:... 

SPAHR SOLUTIONS GROUP LLC

Network Security Administrator Job at SPAHR SOLUTIONS GROUP LLC

 ...insurance ~ Paid time off ~ Vision insurance The Network Security Administrator is responsible for network boundary protection,...  ...for RMF (Risk Management Framework) . Coordinate with Information System Security Officers (ISSOs) and Information System...