Job Description

Description

The Foster City Police Department is seeking a dedicated and highly skilled individual to join our team as an Police Dispatcher. This position receives police and emergency calls and dispatches police units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:  

Education: Possess a high school diploma or a G.E.D. 

Experience: One (1) year of work experience involving public contact which involved using good judgment, tact, and effective written and/or verbal communication skills.

It is desirable, but not a requirement, that the applicant for this position have the ability to type no less than 40 net words per minute. The typing certificate must but be certified and dated within the last 12 months of application.

License or Certificate: 

• Verification of successful completion of the POST Entry-Level Dispatcher Selection Test Battery Examination with a minimum passing “T-score” of 50 or higher within the last 12 months. 
• Possess a POST Basic Dispatcher Certificate prior to the completion of the probationary period. This certificate must be obtained and maintained throughout employment within this classification.

To review the full job announcement click on the "Foster City Police Dispatcher Flyer" below. 

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process. 

The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. 

The department will invite the most qualified candidates from the eligibility list to a final department interview. The Police department will make the hiring decision. 

Expected Dates for Examinations (subject to change): 
Oral Panel Interview: TBD
Department Interview: TBD 

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. 

Job PDF: 

Ideal Candidate

The ideal candidate will possess a strong work ethic and the aptitude to take initiative, including the ability to illicit information from irate customers.  Excellent customer service skills and being a team player are also traits the ideal candidate should demonstrate. 

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