Job Description
Job Summary
Responsible for overall vendor management, compliance, customer service and complex analytical support with benefit areas of disability, leaves and other health & welfare benefits.
Job Responsibilities
- Provides more complex analytical support within the specialized area of benefits to include cost modeling, benefits/communication trend analysis, benefits utilization, consumer understanding/appreciation of benefits, disability programs, etc.
- Analyzes and presents more complex census data in support of vendor negotiations.
- Conducts more complex audits and reconciliation of assigned benefit programs and ensures compliance with federal, state, and local regulations.
- Develops and designs more complex benefits communications specifics to include SPDs, employee communications, vendor communications, open enrollment, etc.; and, acts as subject matter expert on benefit topics for communication staff.
- Conducts more complex surveys and evaluates results of benefit trends in support of the Walgreens total compensation program. May present recommendation to more senior team members.
- Engages vendors to resolve more complex benefits issues and communicates findings to affected team member. Documents process improvement opportunities for future enhancements to plan design.
- Reviews and analyzes plan documents based upon renewals, union negotiations, or other activity which require updating of plans. Audits plan operations for compliance with plan provisions.
- Conducts specialized new hire benefits orientation programs. Provides counsel to managers and team members on basic benefit issues. May provide counsel to managers and team members on basic benefit issues.
- Evaluates critical vendor responses to RFPs to help determine the value and/or compliance with the RFP requirements.
- Coaches, mentors, guides, and provides oversight to less senior Benefits Analysts.
About Walgreens Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
Basic Qualifications - Bachelors Degree and at least 2 years of benefits experience; OR a High School Diploma/GED and at least 5 years of benefits experience.
- A least 2 years of experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- At least 2 years of experience with benefits administration policies, practices, and procedures
- Experience with confidentiality requirements associated with the practice of human resources, in general, and benefits, specifically.
- Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns)
- Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
- Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
- At least 1 year of direct leadership, indirect leadership and/or cross- functional team leadership
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications - Bachelor's Degree in a related field, such as human resources, business administration, and accounting.
- Masters Degree / MBA
- Experience with compliance regulations including ERISA, COBRA, leave laws and other benefits-related regulations.
- Experience as an HR Generalist.
- CBP Certification as granted by World at Work, or CEBS Certification as granted by the International Foundation of Employee Benefit Plans
We will consider employment of qualified applicants with arrest and conviction records.
Required
Preferred
Job Industries
Job Tags
Full time, Local area,