Job Location: Maryville, IL
Position Type: Full Time (80 Hours)
Salary Range: $16.75 - $26.00 Hourly
Job Shift: Nights
Job Category: Other
Hospital Security is responsible for maintaining a safe and secure environment within the hospital premises. They protect patients, staff, visitors, and property by preventing unauthorized access, managing emergencies, and ensuring compliance with safety standards.
Monitoring and securing premises - Hospital security guards keep the premises secure yet accessible in the event of an emergency by:
Managing visitor and patient safety - Guards ensure that hospital visitors feel welcome, safe, and as comfortable as possible under the circumstances by:
Managing visitation hours and procedures: enforce time restrictions and help regulate the flow of visitors.
Mediating and de-escalating conflicts: diffuse volatile situations to maintain a peaceful environment.
Handling emergency situations
Collaborating with hospital staff
Patient/Visitor assistance
Writing reports
Hospital security guards navigate a unique and demanding environment, facing challenges that require skill, empathy, and vigilance. These challenges stem from the dynamic nature of healthcare settings and the critical need to balance safety with compassion. Working conditions include:
Education Requirements and Other Requirements:
Education Level: High school diploma or equivalent.
Training: Successfully complete a 20-hour Basic Security Training Course approved by the Illinois Department of Financial & Professional Regulation (IDFPR). Obtain an Illinois PERC card (background check) AND Illinois Security License. Management of Aggressive Behavior (MOAB) training required within the first three months of employment.
Experience: Two years previous security experience preferred. Experience in health care settings preferred.
Skills: Must possess interpersonal communication skills to effectively resolve hostile situations. Ability to comprehend and fulfill requirements related to security procedures and hospital policies and procedures acquired through on-the-job training. Ability to apply knowledge of patient rights, safety rights, safety practices, infection control principles, and risk management issues. Ability to maintain a high level of integration, confidentiality, and professionalism.
Strong observational skills: Attention to detail is critical, particularly for monitoring premises and writing guard logs and reports.
Physical fitness: Guards must be able to handle tasks like patrolling, assisting with lifting patients, and responding to emergencies.
Effective communication: Hospital guards must be professional and approachable to visitors. They must also be able to collaborate well with hospital staff.
Empathetic mindset: An empathetic approach helps when responding to patients in distress or intervening when a patient is at risk of self-harm.
De-escalation abilities: Because of the increased chances for patients and visitors in distress, guards must be able to defuse high-pressure situations and calm agitated individuals.
Tech-savviness: Guards need skills in writing reports and managing security systems.
Certifications: CPR and First Aid certification will be required.
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