Job Description
The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, ten unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.
At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings.
Come join our team on the Island of Much More!
JOB DUTIES & RESPONSIBILITIES
• Oversees all golf services and operations including but not limited to golf purchasing
• Management of golf cart maintenance and usage, tee-time reservations, starting and monitoring play
• Enforces all rules and regulations governing golf course usage
• Coordinates golf operations with Golf Course Maintenance Department and maintains close working relationship with Golf Course Superintendent
• Reviews and reports of financial variances at the end of each period
• Develops, in coordination with the Director of Golf Operations, annual operating budget and business plan
• Works in conjunction with the Tournament Director to manage and execute an innovative tournament program
• Coordinates with Golf Retail Director to maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs
• Establishes retail sales goals and forecasts with Director of Golf and monitors and analyzes reports
• Supervises physical inventories and the display of merchandise and assists in the development of necessary systems to safeguard inventories
• Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources
• Oversees and approves all weekly golf time sheets, payroll, purchase orders, invoices and preparation of reports required
• Oversees, monitors, and promotes the development of the assistant golf professionals in the PGA PGM program
• Thinks innovatively regarding day-to-day operations and presents new operational ideas to the Director of Golf Operations
• Plays with membership and guests and maintains a competitive level of golf skills
• Instructs Jr. Clinics and other clinics as necessary
• Conducts Hiring/ Staffing in cooperation with Human Resources, trains and supervises assistants, outside staff, and shop staff
• Completes employee evaluations in a timely manner and coordinates processes with Human Resources
• Implements company and departmental policies and procedures and schedules regular staff meetings
• All other duties as assigned
MINIMUM QUALIFICATIONS & EXPERIENCE
• Must be a Member of the Professional Golfer’s Association of America with experience at a private club with a high volume of play
• PGA member for at least 2 years preferred
• Must have experience in tournament operations, golf instructional programs, playing, and merchandising.
• 3-5 years of management experience preferred
• Must have customer service, training and supervision of staff, fiscal experience, and tournament organization skills
• 5 or more years of experience in the business (under P.G.A. requirements) preferred
CRITICAL SKILLS
• Excellent communication skills with the ability to relate to a wide variety of people
• Must be able to understand and follow verbal/written instructions
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
• Must have the ability to manage a diverse workload, prioritize and delegate in a fast-paced environment
• Must be highly organized and able to handle multiple tasks and to deploy resources effectively
• Must have the willingness to provide exceptional service to members and desire to provide leadership to position the department to achieve the mission
• Must be able to interpret the rules of golf
• Must be able to demonstrate solid playing skills
PHYSICAL DEMANDS
• Ability to walk and stand for extended periods, sit, reach, grasp, talk, hear, listen, bend, twist, kneel and perform repetitive motions
• Ability to push, pull, lift, carry or otherwise move up to 20 lbs
• Ability to work in a variety of outside weather conditions, including extreme heat, cold, wind and rain
• Ability to work varied shifts inclusive of evenings, weekends and holidays
• Playing golf and/or hitting golf balls 10% of shift
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