Social Media Content Moderator - Onsite Job at Teleperformance USA, Boise, ID

aGk0UlMxVk1vSGcwb1lSRCtXclJHSVVQVlE9PQ==
  • Teleperformance USA
  • Boise, ID

Job Description

Job Description

Category : Trust & Safety

 

 

Are you a digital detective with a passion for keeping the internet a safe and fun place? Do you have an eagle eye for detail and a knack for spotting the good, the bad, and the ugly in online content?

 

If so, we want YOU to join our team as a Content Moderator!

 

This role will be on site at our newly refurbished multi-million-dollar facility in Boise, Idaho. Read more below about the many things our new site has to offer in the “About TP” section.

 

Perks of the Job:

  • Competitive Pay with Bonus Potential
  • Fun Team: Join a group of like-minded individuals who are passionate about making the internet a better place.
  • Break Time: Enjoy one of your multiple daily breaks by playing video games, arcade games, foosball or enjoying our coffee bar, onsite vending and relaxation corners
  • Full Benefits: Medical, Dental, Vision, 401K and more!
  • Paid Time Off
  • Employee Wellness and Engagement programs that include Counseling sessions, Workshops, Wellness clubs, Resiliency training and employee assistance.

What you You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

 

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

 

This position will be onsite at the Boise, Idaho site. 

What You'll Do:

  • Investigate: Review and moderate user-generated content to ensure it aligns with our community guidelines.
  • Tough Content Wrangler: Moderate traumatic, sensitive, and potentially offensive content with resilience.
  • Curate: Help maintain a positive and engaging online environment by removing inappropriate content.
  • Communicate: Provide feedback to users and escalate issues when necessary.
  • Analyze: Monitor trends and report on content moderation metrics.

What We're Looking For:

  • Sharp Eyes: You can spot a violation from a mile away.
  • Cool Head: You stay calm under pressure and handle sensitive content with discretion.
  • Tech Savvy: Comfortable navigating various online platforms and tools.
  • Team Player: Work well with others and contribute to a positive team culture.
  • Word Wizardry: Masterful spelling, grammar, and reading skills.
  • Emotional Ninja: Strong emotional intelligence and resilience.
  • Content Conqueror: Comfortable reviewing internet content.
  • Logic Legend: Sharp problem-solving skills.
  • Shift Shapeshifter: Available to work various shifts.
  • Windows Whiz: Experienced with Windows operating systems.
  • Typing Dynamo: Ability to type 25 wpm.
  • Attendance Ace: Predictable and reliable attendance.
  • Onsite Superstar: This is an onsite position.
  • Over 18 years of age.
  • High School Graduate or GED or higher (proof required).

 

About TP in Boise, ID


Welcome to our newly refurbished multi-million-dollar facility, designed with your comfort and well-being in mind! Our state-of-the-art building features game rooms for relaxation and team bonding, as well as wellness rooms to support your physical and mental health. We are excited to announce that we have transitioned away from inbound and outbound call services to focus exclusively on social media content moderation. Join us in a dynamic and supportive environment where your skills in managing and moderating online content will be highly valued and rewarded. Be part of a forward-thinking team dedicated to creating a positive impact in the digital world!

 

Be Part of Our TP Family

 

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

 

EOE/Disability/Vets

Job Tags

Shift work,

Similar Jobs

Black Tomato

New Media and Influencer Relations PR Director Job at Black Tomato

 ...creative environments, have a proven track record in building impactful relationships to hit the ground running, and are passionate about...  ...monthly reporting and insights and also an understanding of social listening and impact. Help organize key press trips with Head... 

Private Security

UNARMED PATROL OFFICERS \ SECURITY OFFICERS Job at Private Security

 ...Description Job Description We are seeking a UNARMED PATROL OFFICERS \ SECURITY OFFICERS to become an integral part of our team. The selected...  ...personnel for high risk situations Log and cite vehicles as needed Qualifications: Must be 18 years of age or... 

Ajulia Executive Search

Food Safety / Quality Assurance Manager ( {{city}}) Job at Ajulia Executive Search

 ...Food Safety/Quality Assurance Manager Food and beverage industry Certifications: SQF Practitioner Certificate, HACCP and PCQI Third-party specialized quality certifications (CFR111, Gluten Free, Organic) FSSC Audit experience Are you looking to make a career... 

Novax Recruitment Group

Detailer -In shop- Full time Job at Novax Recruitment Group

&##128208; Steel Detailer Structural & Miscellaneous Steel &##128205; Location: Queens, NY (In-Office) &##128176; Salary: $70,000$110,000 (Based on Experience) &##128338; Type: Full-Time (Must be a US Citizen and Green card holder) Company Overview... 

B C Ziegler & Co

Investment Banking Summer Analyst-Healthcare Job at B C Ziegler & Co

 ...internship in 2025) CORPORATE PROFILE Ziegler is a privately held, national boutique investment bank, capital markets and proprietary investments firm...  ...also sponsors and manages a variety of private equity offerings and proprietary investment funds, and through...