Job Description

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a skilled Business Systems Analyst with experience in the banking domain to join our team. The ideal candidate will be responsible for analyzing business requirements, defining system specifications, and ensuring the successful implementation of technology solutions that enhance our banking operations. Candidate will work closely with stakeholders, including business users, IT teams, and external vendors, to deliver effective business solutions.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA is $97k - $107k/year & benefits (see below).

The Role

Responsibilities:

• Collaborate with stakeholders to identify business needs and gather requirements for banking systems.
• Conduct interviews, workshops, and surveys to gather functional and non-functional requirements.
• Analyze business processes and workflows to identify areas for improvement.
• Document detailed system requirements, use cases, user stories, and process flows.
• Develop and maintain comprehensive documentation of system specifications and functional designs.
• Work with IT teams to design solutions that meet business requirements.
• Create functional specifications and work with developers to ensure that solutions are built according to specifications.
• Develop and execute test plans, test cases, and test scripts to validate system functionality and user acceptance.
• Coordinate user acceptance testing (UAT) and gather feedback from stakeholders.
• Assist in the implementation of new systems and enhancements, ensuring minimal disruption to business operations.
• Provide ongoing support and troubleshooting for banking systems, addressing issues as they arise.
• Serve as a liaison between business users and IT teams, facilitating effective communication and collaboration.
• Present findings, recommendations, and project updates to stakeholders at various levels.
• Ensure that all systems and processes comply with banking regulations and industry standards.
• Stay updated on regulatory changes and assess their impact on existing systems.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field.
• 7+ years of experience as a Business Systems Analyst, preferably in the banking or financial services industry.
• Strong understanding of banking products, services, and regulatory requirements.
• Proficient in business analysis tools and methodologies (e.g., UML, BPMN).
• Experience with project management methodologies (Agile, Waterfall).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work collaboratively in a team environment and manage multiple priorities.

Preferred, but not required:

• Certification in business analysis (e.g., CBAP, CCBA) or project management (e.g., PMP, Agile).
• Familiarity with banking software systems and technologies (e.g., core banking systems, CRM, ERP).
• Experience with data analysis tools and techniques

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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