Job Description
Job Description
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Training & development
Job Title: Site Manager / Assistant Site Manager Location: Cape Coral, FL Reports To: Local Franchise Owner
About Us: At SunDream Inc. DBA
Tommys Express Car Wash , we combine cutting-edge technology with top-tier service to deliver a fast, clean, and enjoyable car wash experience. As
Cape Corals only family owned and operated Tommys Express , we take pride in being part of the community and delivering a personal touch that sets us apart. We're looking for a driven and dependable
Site Manager or Assistant Mgr. who thrives in a hands-on leadership role and is ready to grow with us.
Position Summary:
The Site Manager is responsible for overseeing all day-to-day operations of the car wash, including team leadership, customer service, membership growth, equipment maintenance, and site performance. This is a
high-visibility, hands-on role that requires energy, accountability, and a passion for people and process. Youll work closely with the franchise owner and lead a team that reflects our core values: service, integrity, and local pride.
Key Responsibilities:
- Leadership & Team Development
- Recruit, train, and lead a high-performing team
- Set expectations for professionalism, cleanliness, and customer interaction
- Foster a strong team culture through coaching and accountability
- Customer Experience
- Be the face of the siteengage with customers daily to ensure satisfaction
- Handle escalations and feedback with urgency and a customer-first mindset
- Encourage team members to promote and explain our Unlimited Club
- Operational Excellence
- Maintain a spotless site and keep wash equipment operating at peak performance
- Conduct daily walkthroughs, troubleshoot minor issues, and manage third-party technicians when needed
- Ensure safety protocols, wash procedures, and company policies are followed
- Sales & Growth
- Lead by example in selling Unlimited Club memberships
- Track membership conversions and motivate team with sales goals and incentives
- Collaborate with ownership on local marketing efforts and community engagement
- Reporting & Accountability
- Monitor daily performance metrics and labor usage
- Order and manage inventory, chemicals, and parts
- Communicate regularly with ownership on wins, issues, and opportunities
Requirements:
- 2+ years of leadership of site management experience preferably in an express car wash.
- Strong interpersonal and communication skills
- Mechanically inclined and comfortable learning wash equipment
- Willingness to work outdoors and on weekends/holidays
- Self-motivated, reliable, and detail-oriented
- Passion for serving others and taking ownership of outcomes
Why Work With Us?
- Locally Owned You're not just a number; you're a key part of our team and community
- Hands-On Leadership Your voice matters, and your impact is seen daily
- Growth Potential Be part of a growing business with opportunities to advance as we expand
- Competitive Pay With incentive opportunities
- Perks Employee discounts
If youre ready to lead with purpose, grow with a local business, and take pride in every vehicle that leaves our wash,
we want to hear from you.
Job Tags
Local area, Flexible hours, Weekend work,